Privacy Policy

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Privacy Policy 

Beautiful Balance IV Bar is committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), relevant Pennsylvania laws, and best practices for responsible digital communication. 

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services—whether through our website, in person, or through phone, email, or SMS/text communications. 

1. Information We Collect 

We may collect the following types of information when you use our services: 

• Personal Information – Name, phone number, email address, birthdate, emergency contact, etc. 
• Health Information – Information submitted through forms or intake documents regarding your medical history, current conditions, treatments, or prescriptions. 
• Communication Data – Messages sent through SMS/text, email, contact forms, or web chat features. 
• Technical Information – Your device type, IP address, browser type, and site activity, collected through cookies or analytics tools. 

2. How We Use Your Information 

Your information may be used to: 

• Schedule and confirm appointments 
• Deliver health care services and wellness treatments 
• Communicate with you about your care or account 
• Send reminders or service-related notifications (via phone, email, or text) 
• Process payments and manage billing 
• Comply with legal, licensing, or regulatory requirements 
• Improve our services and website functionality 

Text message communications may be automated and are only sent to individuals who have provided consent. Message and data rates may apply. You may opt out of receiving texts at any time by replying STOP, or request assistance by replying HELP. 

3. How We Share Your Personal Information 

We do not sell, rent, or share your personal or health information with third parties or affiliates for marketing or promotional purposes. 

We may share your information only in the following limited circumstances: 

• With Health Care Providers: For coordination of care and treatment. 
• With Service Providers: Trusted vendors who help us operate our website, scheduling platform, communications systems, or billing services—under strict agreements to safeguard your information. 
• As Required by Law: For public health reporting, court orders, legal processes, audits, or regulatory compliance. 
• To Protect Safety: When necessary to prevent or respond to a serious threat to health or safety. 

4. Your Rights Under HIPAA and Pennsylvania Law 

You have the right to: 

• Access and receive a copy of your medical and personal records 
• Request corrections to inaccurate or incomplete information 
• Request limits on how your information is used or shared 
• Receive communications in the manner or format you request 
• Obtain an accounting of certain disclosures 
• File a complaint if you believe your privacy rights have been violated 

To exercise these rights, contact us using the information provided at the end of this policy. 

5. Data Security 

We use industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. While no method is 100% secure, we are committed to maintaining a secure environment and acting swiftly in the event of any breach or concern. 

6. Communication and Consent 

When you provide your contact information (email or phone number), you consent to receiving service-related communications, including appointment reminders, important updates, or follow-up care instructions. You may opt out at any time. 

We do not send promotional or marketing messages without your explicit, documented consent. 

7. Cookies and Website Analytics 

Our website may use cookies or similar technologies to enhance your user experience and track basic metrics. You may adjust your browser settings to limit or disable cookie tracking if desired. 

8. Children’s Privacy 

We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected information from a minor without parental consent, we will delete it promptly. Do not access or use the Service if you are not of the age of majority in your jurisdiction. 

9. Updates to This Policy 

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Revisions will be posted on our website with an updated effective date. We encourage you to review this page periodically. 

10. Contact Us 

If you have questions about this Privacy Policy, need to request access to your information, or would like to file a privacy-related concern, please contact: 

Beautiful Balance IV Bar
Alissa Glasgow, Manager 

Email: ag@beautifulbalanceivbar.com